Measurand Support

Need help or have questions? We're here to help!

Please help us to provide the best possible support by doing the following before contacting Measurand:
1. Please have and be making use of the latest software and manuals.
2. Please review the manual for instructions and solutions before contacting Measurand.
3. Please have the following information available:
   a. Hardware name, number, and serial number.
   b. Software version number (Install software, click on 'Help, About').
   c. Registered owner of the product.
4. With emails, please include copies of previous emails concerning the same issue.
5. When calling, please have hardware and software ready to try.

Downloads
ShapeWrap customers can download the latest version of ShapeRecorder by selecting Check for Upgrade on the Help menu in ShapeRecorder

Sales Support
Contact Measurand directly or locate the Measurand Rep or Distributor in your area.

Technical Support
Email: Please forward Email to support@measurand.com
Phone: Call Measurand at 506-462-9119 and ask for technical support.
Fax: Send fax to 506-462-9095 to the attention of Technical Support.